Payment and Registration Help –

Having trouble with your My True Master Membership payment or registration?

Choose the situation that applies to you below to find out what to do next.

I forgot to enter my email address while making the payment →

If you have already paid ₹365 for My True Master Membership but forgot to enter your email address in the payment message or note field, please email to master@mytruemaster.com with the following details:

  • Your Name:
  • Email address for your membership account:
  • Amount paid:
  • Date of payment:
  • Payment Proof (any one): Payment screenshot, receipt, or transaction reference number (UTR)

We will verify your payment and use the email address provided to create your membership account. You will receive your login credentials by email after verification.

Important: Never share your UPI PIN, password, or OTP.

I made the payment but haven’t received my login credentials →

If you have successfully paid ₹365 membership fee but have not received your login credentials, please follow these steps:

  1. Allow up to 48 hours. Your payment must be verified before your membership account can be created. You will receive your login credentials by email within 48 hours of successful payment.
  2. Check your email. Please check your inbox, Spam, and Promotions folders.
  3. Contact us if you still haven’t received your credentials. Email master@mytruemaster.com with the following details:
    • Your name
    • The email address you entered while making the payment
    • Payment amount and date
    • Payment Proof (any one): Payment screenshot, receipt, or transaction reference number (UTR)

We will check your payment and help you complete your registration.

Important: Never share your UPI PIN, password, or OTP.

We will use these details to verify your payment and process your membership registration. You will receive your login credentials by email after verification.

My payment is pending or failed →

If your membership payment is pending or has failed, please follow these steps:

  • Check your payment status in your payment app or bank account.
  • If the payment is pending, wait until the status is updated.
  • If money was deducted but the payment is still pending or failed, please email master@mytruemaster.com with the following details:
    • Name:
    • Amount paid:
    • Date of payment:
    • Payment Proof (any one): Payment screenshot, receipt, or transaction reference number (UTR)

Please wait for your payment status to be resolved before making another payment, to avoid paying twice.

I have another payment or registration problem →

If you have any other payment or registration problems, please contact us through our Contact Us page. We will help you resolve your issue.

Share this Page/Post for Others to know -